Customer Service Specialist ( Voice Process) TrueBlue India
TrueBlue India
Office Location
Full Time
Experience: 3 - 3 years required
Pay:
Salary Information not included
Type: Full Time
Location: Haryana
Skills: Customer Support, international voice process, Verbal communication, written communication, Excel, Word
About TrueBlue India
Job Description
Were Hiring: Customer Service Specialist ( Voice Process) Location: Gurgaon Shift Timings: 7 PM 4 AM IST and 10 PM to 7 AM Work Model: WFO (Two-way cab facility provided within hiring zone) Essential Duties and Responsibilities: 1. Ensure timely and accurate service delivery as per client standards 2. Prompt response to queries from Internal or External stakeholders 3. Taking ownership of reporting work in the process 4. Ensure compliance to all the reports 5. Inbound Calling/ International Voice Process (B2B or B2C) 6. Maintain all documentation/tracking in the applications up to date for the processes 7. Responsible for call Audits, efficient in onshore connects/Communications Ideal Candidate: 3+ years of hands-on experience in Customer support International Voice process Strong verbal and written communication Skills Any Graduate ( Expect B.tech and BSC) Proficient in computer applications including Excel & Word Interested Send your resume to skakkar@peoplescout.com or contact on 8077360738 Lets connect and explore how you can grow your career with us! ,