Customer Service - Sales - Direct Channel - Housing Tata Capital

About Tata Capital

Tata Capital Limited ("TCL"), the flagship financial services company of the Tata Group, is a subsidiary of Tata Sons Private Limited and is registered with the Reserve Bank of India as a Systemically Important Non-Deposit Accepting Core Investment Company ("CIC").

Tata Capital and its subsidiaries are engaged in providing/supplying a wide array of services/products in the financial services sector and operates across various areas of business: Commercial Finance, Consumer Loans, Wealth Services and distribution and marketing of Tata Cards.

Job Description

As a successful candidate for this role, you will be responsible for achieving business targets by acquiring new client relationships and sustaining them. Your primary duties will include identifying target areas for potential business, pre-screening customer segments in line with organizational norms, and ensuring both logins and disbursements meet the required levels. Your dedication to maintaining a high level of customer satisfaction will involve proactively recognizing customer needs and effectively cross-selling multiple products to meet those requirements. In addition to these responsibilities, you will play a crucial role in executing sales promotion activities to enhance customer engagement with the TCFSL brand. Your ability to cultivate strong client relationships, both internally and externally, will be essential in establishing a robust brand presence among potential customers. Furthermore, you will be tasked with vendor empanelment, fostering relationships with new vendors, and developing efficient distribution channels to expand the company's reach. A fundamental aspect of this position is ensuring strict compliance with all Audit and RBI regulations to maintain operational integrity. Your commitment to upholding these standards will be critical in safeguarding the company's reputation and ensuring long-term success in the market.,