Customer Service Representative Arise Solution

About Arise Solution

Job Description

You will be working as an International Customer Support Executive (Chat Process) in a remote position based in Ahmedabad or Gandhinagar. Your main responsibility will be to handle customer queries and issues via live chat, ensuring to provide accurate and timely information using the necessary resources. It is essential to maintain customer satisfaction by delivering excellent service and support, escalating unresolved issues when necessary, and meeting performance targets and KPIs. You should possess a minimum of 6 months of experience in international customer support, have excellent written English communication skills, the ability to multitask, strong problem-solving skills, and attention to detail. A reliable internet connection and a quiet working environment are required for this remote position. The role offers a 5-day work week in UK Shifts, with opportunities for career growth in international customer support. The benefits include remote work opportunity, an attractive compensation package, and Provident Fund. If you are looking for a full-time, permanent position with room for personal and professional development, this opportunity could be ideal for you.,