Customer Service Officer Technical 10x Growth Accelerator

About 10x Growth Accelerator

Job Description

The job involves working for Vivint in a blended process involving voice and chat at their office in Sector 18, Gurugram. You will be required to work full-time in the office with 5 days working and rotational week offs. The company is looking to fill 30 openings with a salary ranging from 25,000 to 31,000. To be eligible for this role, you need to have a minimum of 6 months of experience in an international process and be a graduate or undergraduate. Key requirements for the job include excellent English communication skills, customer service experience in chat/voice/blended processes, and the willingness to work in rotational shifts. The interview process consists of HR Round, Operations Round, and a Versant Test. The benefits of this job include health insurance, performance bonus, and growth opportunities in a global brand. Additionally, the company provides both side cab facility for the employees. The role involves technical support or sales with a mandatory requirement of experience in upselling. Candidates applying for this position should be able to reliably commute to Gurugram, Haryana, as the work location is in person. The job requires a Bachelor's degree, at least 1 year of experience in technical support, fluency in English (required), and proficiency in Hindi (preferred). If you are looking for a challenging opportunity in customer service with room for growth and skill development, this full-time position at Vivint could be the right fit for you.,