Customer Service Officer Infiniserve IT Solution Pvt Ltd
Infiniserve IT Solution Pvt Ltd
Office Location
Full Time
Experience: 3 - 3 years required
Pay:
Salary Information not included
Type: Full Time
Location: Maharashtra
Skills: Customer Support, Excellent Communication Skills, inbound, Outbound Calling, General insurance support
About Infiniserve IT Solution Pvt Ltd
Job Description
Job Title: Customer Service Associate and Customer Service Officer Location: Thane, Mumbai Department: Customer Experience Key Responsibilities: Handle inbound and outbound calls with customers across India. Assist with insurance-related queries and claims. Ensure customer satisfaction and meet performance targets. Support customer engagement and feedback surveys. Requirements: Graduate/Postgraduate with 3+ years of contact center experience. Must have 1 year in general insurance support (inbound), 1 year in other inbound roles, and 1 year in outbound calling. Excellent communication skills in English, Hindi, and Marathi. Willing to work in rotational shifts and on weekends. Job Type: Full-time Schedule: Day shift Rotational shift Application Question(s): Do you have experience in Customer Support Work Location: In person Speak with the employer +91 6207113459,