Customer Service Manager (CSM) Job Joy Consultant
Job Joy Consultant
Office Location
Full Time
Experience: 3 - 3 years required
Pay:
Salary Information not included
Type: Full Time
Location: Gujarat
Skills: service management, Team Management, Customer Service, Inventory Management, Revenue generation, Warranty Claims
About Job Joy Consultant
Job Description
Oversee daily operations of the service department and workshop Manage and motivate service team (technicians, advisors, etc.) Ensure timely service delivery and resolution of customer complaints Maintain inventory of spare parts and tools Monitor job card handling, billing, and service records Coordinate with Royal Enfield for warranty claims and updates Ensure adherence to brand and safety standards Generate service revenue and meet monthly target Job Type: Full-time Benefits: Health insurance Paid sick time Schedule: Day shift Work Location: In person Speak with the employer +91 8320582156,