Customer Service Manager FREAKINS
FREAKINS
Office Location
Full Time
Experience: 2 - 2 years required
Pay:
Salary Information not included
Type: Full Time
Location: Maharashtra
Skills: Customer satisfaction, Customer Service Management, Customer Support, Analytical skills, Communication, Problemsolving
About FREAKINS
Job Description
Customer Service Manager Office Location - Mumbai (Khar Road) Company Description Freakins, based in Mumbai, is India's fastest growing Denim Wear brand founded by Shaan Shah and Puneet Sehgal in 2021. The brand focuses on bold and comfortable designs, aimed at providing a constant variety in fashion with over 1500+ styles. Freakins aims to offer trendy fits, washes, and rips that cater to diverse body types and preferences, sold through direct-to-consumer channels and marketplaces. Role Description This is a full-time on-site role for a Customer Service Manager at Freakins in Mumbai. The Customer Service Manager will oversee day-to-day customer service operations, ensuring customer satisfaction, managing support services, and utilizing analytical skills to improve customer experiences. Qualifications Customer Satisfaction and Customer Service Management skills Experience in Customer Support and Analytical Skills Strong Communication skills Excellent problem-solving abilities Ability to work well under pressure Previous experience in the fashion or retail industry is a plus Bachelors degree in Business Administration or related field,