Customer Service Logistics Shubham forwarders
Shubham forwarders
Office Location
Full Time
Experience: 2 - 2 years required
Pay:
Salary Information not included
Type: Full Time
Location: Maharashtra
Skills: Customer Support, Customer Service, Phone Etiquette, Interpersonal Skills, strong communication, Multitasking, Problemsolving, CRM systems knowledge, Excel knowledge, Freight, Customs Knowledge
About Shubham Forwarders
Job Description
Company Description We suggest you enter details here. Role Description This is a full-time hybrid role for a Customer Service Specialist located in Pune/Pimpri-Chinchwad Area with flexibility for remote work. The Customer Service Specialist will be responsible for providing exceptional customer support, ensuring customer satisfaction, maintaining phone etiquette, and delivering a positive customer experience. Qualifications Customer Support and Customer Service skills Customer Satisfaction and Customer Experience Phone Etiquette Strong communication and interpersonal skills Ability to multitask and problem-solve Experience in a customer-facing role Knowledge of CRM systems Fluency in multiple languages is a plus Excle knowledge Freight and Customs basic Knowledge,