Customer Service Intern Jumia

We are looking to recruit a Customer Service Intern. This is a learning experience with the team of passionate, fun and energetic people who save the day for 150 million customers one call at a time.

Knowledge, Skills, and Experience

• Minimum BSC degree in any field
• 1-2 years experience in Customer Relationship Management will be a plus.
• Ability to speak Hausa is a plus.
• Computer skills including the ability to use spreadsheet and word-processing programs at a basic proficient level
• Effective communication and interpersonal skills (both written and verbal)
• Self-motivated and able to work independently and in team environments
• Proficient skills with Microsoft Office software including Word, Excel, PowerPoint and Outlook
• Ability to multi-task and manage several projects simultaneously
• Exceptional customer service and follow up skills

Location
Yaba, Lagos