Customer Service Intern House of 30ML

About House Of 30ML

Job Description

You will be responsible for delivering exceptional customer service as a Customer Service Representative in a remote work setting for a paid internship of 2 months. Your primary task will be to address customer inquiries through chat, email, and phone promptly and professionally. You will assist users in resolving application issues, making reservations, and utilizing app features effectively. Additionally, you will be expected to gather and convey customer feedback while identifying and escalating recurring problems to the technical team for resolution. Collaboration with your team members to enhance the overall customer experience will also be crucial. To excel in this role, you must possess excellent written and verbal communication skills, the ability to work autonomously while effectively managing your time, and familiarity with customer service software and tools would be advantageous. While prior experience in customer service is beneficial, it is not mandatory, making this opportunity suitable for individuals who are tech-savvy, enjoy assisting others, and thrive in a dynamic work environment.,