Customer Service Executive - Sales Tata Capital

About Tata Capital

Tata Capital Limited ("TCL"), the flagship financial services company of the Tata Group, is a subsidiary of Tata Sons Private Limited and is registered with the Reserve Bank of India as a Systemically Important Non-Deposit Accepting Core Investment Company ("CIC").

Tata Capital and its subsidiaries are engaged in providing/supplying a wide array of services/products in the financial services sector and operates across various areas of business: Commercial Finance, Consumer Loans, Wealth Services and distribution and marketing of Tata Cards.

Job Description

As a valued team member, you will be responsible for performing the following tasks under the guidance and direction of your Supervisor or Manager: - Identify potential customers for business opportunities in collaboration with your Supervisor or Manager. - Collect necessary documents from customers and validate them according to the organization's norms. - Log the cases in the system following the Standard Operating Procedures (SOP) and adhere to the process for disbursement. - Ensure the fulfilment of the Sanction ratio as per the organization's requirements. - Meet customer requirements and cross-sell multiple products while receiving guidance from your Supervisor or Manager. - Assist in the empanelment of new vendors and build strong relationships with them under the supervision of your Manager or Supervisor. - Ensure compliance with all Audit and Reserve Bank of India (RBI) regulations with the support of your Manager or Supervisor. Your role is crucial in contributing to the growth and success of the organization by efficiently handling customer interactions, documentation, and compliance tasks. Your attention to detail and ability to work collaboratively with your team will play a significant role in achieving the company's objectives and maintaining strong relationships with customers and vendors.,