Customer Service Executive - Personal Loans Tata Capital
Tata Capital
Office Location
Full Time
Experience: 2 - 2 years required
Pay:
Salary Information not included
Type: Full Time
Location: Karnataka
Skills: relationship development, Compliance, Customer Identification, Document Validation, Case Logging, Disbursement Process, Sanction Ratio, Crossselling, Vendor Empanelment, Audit Regulations, RBI regulations
About Tata Capital
Tata Capital Limited ("TCL"), the flagship financial services company of the Tata Group, is a subsidiary of Tata Sons Private Limited and is registered with the Reserve Bank of India as a Systemically Important Non-Deposit Accepting Core Investment Company ("CIC").
Tata Capital and its subsidiaries are engaged in providing/supplying a wide array of services/products in the financial services sector and operates across various areas of business: Commercial Finance, Consumer Loans, Wealth Services and distribution and marketing of Tata Cards.
Job Description
As a team member, you will perform the following tasks under the guidance and direction of your Supervisor or Manager: - Identify potential customers for business growth in coordination with your Supervisor or Manager. - Collect documents from customers and validate them according to the organization's norms. - Log cases in the system following the Standard Operating Procedures (SOP) and adhere to the process for disbursement. - Meet the Sanction ratio as per the organization's requirements. - Address customer requirements and cross-sell multiple products under the supervision of your Supervisor or Manager. - Assist in the empanelment of new vendors and cultivate relationships with them under the guidance of your Manager or Supervisor. - Ensure compliance with all Audit and Reserve Bank of India (RBI) regulations with the support of your Manager or Supervisor.,