Customer Service Executive (CSE) Wzatco Projectors
Wzatco Projectors
Office Location
Full Time
Experience: 2 - 2 years required
Pay:
Salary Information not included
Type: Full Time
Location: Karnataka
Skills: Customer Support, inbound, Outbound, Problem Solving, Complaint Handling, Order Assistance, Product Information, Escalation Handling
About Wzatco Projectors
Job Description
Principal Duties & Responsibilities: The Customer Support Executive (CSE) will answer daily customer correspondence through voice and non voice methods - telephone, Email, and chat from customers. These Customer Support Executive (CSE) provide order assistance and product information in an efficient and professional manner. Working in a blended process of both Inbound and Outbound. Provide knowledgeable answers to questions about our product, pricing, availability and dispatch Provide accurate, valid, and complete information by using the right resources within the company. Handle Customer Complaints and Escalations. Provide solutions for basic problems, work within the time limits provided, and take ownership of issues. Job Types: Full-time, Permanent Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Day shift Yearly bonus Experience: Customer support: 2 years (Required) Language: English (Required) Hindi (Required) Work Location: In person Expected Start Date: 19/03/2025,