Customer Service Executive VISION CONSULTANCY
VISION CONSULTANCY
Office Location
Full Time
Experience: 1 - 1 years required
Pay: INR 150000 - INR 350000 /year
Type: Full Time
Location: Mumbai City
Skills: Customer Service, KPO, Customer Support, bpo
About VISION CONSULTANCY
Job Description
Job Summary:
We are looking for a dedicated and empathetic individual to join our team as a Customer Support Executive. The ideal candidate will be responsible for handling customer queries, resolving issues promptly, and ensuring a positive customer experience.
Key Responsibilities:
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Answer customer queries via phone, email, or chat in a timely and professional manner.
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Provide accurate information and resolve customer concerns efficiently.
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Maintain records of customer interactions and follow up as needed.
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Coordinate with internal teams to resolve complex issues.
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Ensure customer satisfaction and contribute to continuous improvement of support processes.
Requirements:
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Excellent communication skills in English (verbal and written).
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Strong problem-solving ability and a customer-first attitude.
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Prior experience in a customer service role is a plus.
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Ability to handle pressure and manage multiple tasks simultaneously.