Customer Service Executive Snapmint Credit Advisory Pvt. Ltd.
Snapmint Credit Advisory Pvt. Ltd.
Office Location
Full Time
Experience: 0 - 0 years required
Pay: INR 100000 - INR 300000 /year
Type: Full Time
Location: Jaipur
Skills: Customer care, Customer service operations, Email Support, Customer Service Management, chat process, Customer Service, Email Process, Customer Support
About Snapmint Credit Advisory Pvt. Ltd.
Job Description
Requirements
- Minimum 1 year of experience in Email/Chat/In-call and Outbound calling process in any BPO, e-commerce, fintech, and any customer experience organization.
- Handle inbound and/or outbound customer calls professionally.
- For Email/chat Typing speed must be in between 30-35 wpm.
- Proven customer support experience or experience as a Client Service Representative.
- Strong phone contact handling skills and active listening.
- Escalate unresolved issues to the appropriate departments or higher authorities.
- Follow up with customers when necessary and ensure resolution.
- Excellent verbal/written communication skills and basic computer knowledge.
- Work from the office and 6 days of work (roster off).
- Near Tonk Road, Dev Nagar (Maximum travel distance should be 10-12 km).
- Tamil, Telugu, and Malayalam language is a plus.
Job Title: Customer Service Executive (Voice/Non-Voice/Social Media Handling)
Department: Customer Service
Location: Dev Nagar, Tonk Road, Jaipur
Experience Required: (0-3 Years)
Industry: E-commerce / Banking / Customer Service / Call Center
Education: Graduation and above