Customer Service Executive Tata Capital
Tata Capital
Office Location
Full Time
Experience: 2 - 2 years required
Pay:
Salary Information not included
Type: Full Time
Location: Tamil Nadu
Skills: relationship development, compliance management, Customer Identification, Document Validation, Case Logging, Disbursement Process, Sanction Ratio Fulfilment, Crossselling, Vendor Empanelment
About Tata Capital
Tata Capital Limited ("TCL"), the flagship financial services company of the Tata Group, is a subsidiary of Tata Sons Private Limited and is registered with the Reserve Bank of India as a Systemically Important Non-Deposit Accepting Core Investment Company ("CIC").
Tata Capital and its subsidiaries are engaged in providing/supplying a wide array of services/products in the financial services sector and operates across various areas of business: Commercial Finance, Consumer Loans, Wealth Services and distribution and marketing of Tata Cards.
Job Description
You will be responsible for performing the following tasks under the guidance and direction of your Supervisor or Manager: - Identify potential customers for business in collaboration with your Supervisor or Manager. - Collect documents from customers and validate them according to the organization's norms. - Log the case in the system following the Standard Operating Procedure (SOP) and adhere to the process for disbursement. - Meet the sanction ratio as required by the organization. - Meet customer requirements and cross-sell multiple products with the guidance of your Supervisor or Manager. - Assist in empaneling new vendors and developing relationships with them under the supervision of your Manager or Supervisor. - Ensure compliance with all Audit and Reserve Bank of India (RBI) regulations with the help of your Manager or Supervisor.,