Customer Service Coordinator JAS Infotech

About JAS Infotech

Job Description

Company Description JAS Infotech specializes in the sales and services of biometric devices and CCTV systems, providing advanced security solutions for businesses and residential properties. We offer installation, maintenance, and technical support to ensure reliable and secure access control and surveillance. Our expertise in cutting-edge biometric technology and high-performance CCTV systems helps clients enhance their security infrastructure with precision and efficiency. Role Description This is a full-time on-site role for a Customer Service Coordinator located in Madurai. The Customer Service Coordinator will be responsible for ensuring customer satisfaction by providing support and addressing customer queries. Daily tasks include managing customer communications, resolving complaints, and enhancing the overall customer experience. The role involves collaborating with technical support teams to deliver effective solutions and maintaining records of customer interactions. Qualifications Customer Satisfaction, Customer Support, and Customer Experience skills Strong Communication skills Proficiency in Customer Service practices Excellent problem-solving and multitasking abilities Ability to work on-site in Madurai Prior experience in a customer service role is a plus Bachelor's degree in Business, Communications, or related field is preferred,