Customer Service Call Handler Arise Solution
Arise Solution
Office Location
Full Time
Experience: 0 - 0 years required
Pay:
Salary Information not included
Type: Full Time
Location: Ahmedabad
Skills: Basic computer knowledge, Good communication skills in English, Ability to handle customer complaints with patience, Professionalism, Excellent problemsolving skills, customercentric approach
About Arise Solution
Job Description
Job Title: Customer Support Representative Working Days: 6 Days (Weekend Off in Rotation) Job Description: We are looking for dynamic, motivated, and enthusiastic *Customer Support Representatives* to join our team! This role involves providing exceptional service to our customers over the phone. As a Customer Support Representative, you will be the first point of contact for customers and play a key role in resolving their queries and providing support Key Responsibilities: - Handle inbound customer calls and provide solutions to their queries and concerns. - Assist customers with product information, order processing, and troubleshooting. - Maintain a positive, empathetic, and professional attitude toward customers at all times. - Respond to customer inquiries in a timely and efficient manner. - Document customer interactions, ensuring accurate information is recorded in the system. - Follow company policies and procedures to resolve customer issues effectively. - Work closely with the team to meet daily targets and performance goals. Requirements: - Education: Any Graduate (Freshers are welcome). - Skills: - Good communication skills in English - Basic computer knowledge. - Ability to handle customer complaints with patience and professionalism. - Excellent problem-solving skills and a customer-centric approach. Job Features: - Working Days: 6 Days a Week (1 rotational weekend off). - Shift Timings:[based on your companys requirement]. Why Join Us - Opportunity to kick-start your career in customer service. - Work in a supportive and friendly environment. - Grow within the company with opportunities for career advancement. If you're passionate about customer service and are ready to begin your career with a reputable company, wed love to hear from you! Job Types: Full-time, Permanent, Fresher Benefits: Provident Fund Schedule: Day shift Morning shift Night shift Weekend availability Quarterly bonus Work Location: In person Speak with the employer +91 9687676593,