Customer Service ( Blended Process) Snow Planners And Builders

About Snow Planners And Builders

Job Description

We are Hiring!!! Role : Customer Support Associate Process : International Voice/ Non voice process Experience : Fresher / Experience Working days : 5 days working & Rotational shifts Languages : Good Communication skill in English Qualification : HSC / Graduate Salary Range : 16k - 30k Location : Airoli, Navi Mumbai. Looking for Immediate joiners Interview mode - Walk in Roles & Responsibilities : Listening to customers" concerns and handling complaints and returns. Giving detailed explanations of services or products. Working with a sales team to create better methods to address customer complaints. Reviewing customer accounts and transactions while resolving issues. Handle Inbound calls. Provide accurate information and resolutions to customers in a timely manner. Resolving product/service issues, troubleshooting problems, and providing ongoing technical assistance to customers. Build and maintain positive relationships with customers by providing excellent service. Follow up with customers to ensure their queries are resolved to their satisfaction. Collaborate with colleagues to improve processes and enhance the overall customer experience. Interested candidates can contact HR - 6380723976 Job Type: Full-time Benefits: Provident Fund Schedule: Day shift Application Question(s): Do you speak excellent English Experience: Total work: 1 year (Preferred) Work Location: In person,