Customer Service Associate TELUS Digital -

  • company name TELUS Digital -
  • working location Office Location
  • job type Full Time

Experience: 1 - 1 years required

Pay:

Salary Information not included

Type: Full Time

Location: Noida

Skills: Order processing, Training, Communication skills, Inbound Calling, Customer relationships, Solution Based Selling, Customer objections handling

About TELUS Digital -

Job Description

Role & Responsibilities Performing Inbound calling to new and existing wireline/wireless residential customers offering telecommunications products and services. Building customer relationships by uncovering their stories, getting to know their needs and recommending product selections they feel good about. Solution based selling approach overcoming customer objections by listening, understanding, probing, and recommending. Simultaneously navigating through multiple systems and tools while interacting with customers. Processing customers orders and ensuring its accuracy and completion. Participating in continuous training sessions and sharing best practices.,