Customer Service Associate TELUS Digital -
TELUS Digital -
Office Location
Full Time
Experience: 1 - 1 years required
Pay:
Salary Information not included
Type: Full Time
Location: Noida
Skills: Order processing, Training, Communication skills, Inbound Calling, Customer relationships, Solution Based Selling, Customer objections handling
About TELUS Digital -
Job Description
Role & Responsibilities Performing Inbound calling to new and existing wireline/wireless residential customers offering telecommunications products and services. Building customer relationships by uncovering their stories, getting to know their needs and recommending product selections they feel good about. Solution based selling approach overcoming customer objections by listening, understanding, probing, and recommending. Simultaneously navigating through multiple systems and tools while interacting with customers. Processing customers orders and ensuring its accuracy and completion. Participating in continuous training sessions and sharing best practices.,