Customer Service- Air Exports Flomic Group
Flomic Group
Office Location
Full Time
Experience: 1 - 1 years required
Pay:
Salary Information not included
Type: Full Time
Location: Maharashtra
Skills: Liaising with Airlines, Shipment reservations, Negotiating rates, Managing flight schedules, Handling carting, Handling EGM, Sending prealert to overseas agents, Updating clients with shipment status, Taking prompt followup, Forwarding docs to CHA, Handling freight process flow, Data entry in operating system, Processing accurate HAWB billing, Communicating with OPS team, Sending final airway bill
About Flomic Group
Job Description
FLOMIC GROUP - a successful global player since 37 years of international repute in the multi-cargo, multi-surface logistics business, is an entrepreneurial vision that took root years ago. With an unswerving focus on creating high performance, customer centric logistics solutions, FLOMIC has steadily evolved to move up the ladder and make it to an elite bracket of Global Logistics Service Providers, recognized for Logistics Innovation, Business Integrity and Response Quality. With an unswerving focus on creating high performance, customer centric logistics solutions, FLOMIC has steadily evolved to move up the ladder and make it to an elite bracket of global logistics service providers, recognized for Logistics Innovation, Business Integrity and Response Quality with the 500+ professional staff & have 29 branches across India The Role You Will Be Responsible For Liaising with Airlines - Shipment reservations (online & oine,) inquiring & negotiating rates, managing ight schedules, handling carting, EGM etc. Sending pre-alert to overseas agents with complete shipment details and updating clients with the shipment status till the le gets closed. Taking prompt follow-up with runner-ups & dispatch team. Forward docs to CHA for the checklist & Same share with shipper for approval Handling smooth and timely freight process flow with timely data entry in operating system. Processing accurate HAWB billing with rates. Communicate with OPS team about the cargo arrival to process Sending final airway bill along with flight schedule to client Ideal Profile You have at least 1 year experience ideally as a Transportation / Logistics within Shipping and Transport & Logistics. You are a strong team player who can manage multiple stakeholders You are adaptable and thrive in changing environments What's on Offer Opportunity within a company with a solid track record of performance A role that offers a breadth of learning opportunities Attractive Salary & Benefits,