Customer Service Agent (Blended Process) OnlineInfatuation

About OnlineInfatuation

Job Description

Job Title: Customer Service Executive (Blended Process) Job Location: Sector 18, Gurgaon Job Type: Full-time, Permanent Salary: Up to 22k plus incentives Candidate should have excellent communication skills in English. Candidate should have 1 year experience in customer service. Key Responsibilities: Handle inbound customer queries and provide resolutions effectively. Maintain a high level of professionalism and customer service orientation at all times. Ensure timely and accurate response to customer inquiries. Adhere to company policies and procedures regarding customer interactions and data privacy. Key Requirements: Excellent communication skills in English (both verbal and written) are mandatory. Minimum graduation qualification from a recognized university. At least 1 year of BPO experience in a calling environment is required. Ability to work effectively in a team environment. Strong problem-solving skills and attention to detail. Job Overview: Our innovative and growing company is looking to fill the role of customer service executive. If you are looking for an exciting place to work, please take a look at the list of qualifications below. Shift Details: Day shift for female candidates. Rotational shift for male candidates. 9-hour shifts with 1-hour break. 6 days working schedule with rotational offs. Process Type: Blended process involving both voice and non-voice customer interactions. Additional Information: Immediate joiners preferred. Candidates must be willing to work from our office location in Sector 18, Gurgaon Job Types: Full-time, Permanent Schedule: Day shift Rotational shift Education: Bachelor's (Required) Experience: Customer service: 1 year (Required) Language: English (Required) Hindi (Required) Work Location: In person Speak with the employer +91 8178613779,