Customer Sales Executive Lifetime Health Plus Care Pvt Ltd
Lifetime Health Plus Care Pvt Ltd
Office Location
Full Time
Experience: 1 - 1 years required
Pay:
Salary Information not included
Type: Full Time
Location: All India
Skills: Customer Support, Upselling, Team Management, Data Analysis, Process Improvement, Training, Development, Customer engagement, written communication, Problemsolving, CRM software
About Lifetime Health Plus Care Pvt Ltd
Job Description
As a Customer Sales Representative at Lifetime Health, a dynamic healthcare service startup in Bangalore, India, you will be a key player in delivering exceptional customer experiences and driving sales. With 1-2 years of experience in customer support, you will have the opportunity to lead a team of representatives, ensuring timely and accurate assistance to customers while focusing on upselling goals. If you are passionate about healthcare and dedicated to providing outstanding support through chat, we are looking for someone like you to join our team. Your responsibilities will include leading and managing a team of customer support representatives, developing performance metrics, conducting team meetings, and providing feedback to ensure excellence in customer service. Interacting with customers to address inquiries, resolve issues, and collaborate with cross-functional teams to enhance customer satisfaction will be a crucial part of your role. Continuously assessing and improving chat-based support processes, identifying automation opportunities, and providing training to enhance upselling skills will also be key responsibilities. To excel in this role, you should have a Bachelor's degree, 3-4 years of customer support experience with a focus on chat-based interactions, proficiency in chat-based support tools and CRM software, strong written communication skills, and excellent problem-solving abilities. A passion for healthcare and a commitment to delivering exceptional customer experiences are essential qualities we are looking for in our ideal candidate. Lifetime Health is an equal opportunity employer that values diversity and is dedicated to creating an inclusive work environment for all employees. This is a full-time, permanent position with rotational shifts and performance bonuses available. If you meet the qualifications and are excited about the opportunity to make a difference in healthcare, we encourage you to apply and join our team at Lifetime Health.,