Customer Retention Executive ADAR Career LLP

  • company name ADAR Career LLP
  • working location Office Location
  • job type Full Time

Experience: 13 - 13 years required

Pay:

Salary Information not included

Type: Full Time

Location: Maharashtra

Skills: Customer Retention, Customer Support, Documentation, Communication, Coordination, Problem Solving

About ADAR Career LLP

Job Description

Job Title: Customer Retention Executive Industry: Real Estate Location: Pune Experience: 13 years (preferably in real estate) About the Role: We are hiring a Customer Retention Executive who will be responsible for supporting customers after they book a flat. Your job is to guide them, keep in touch, help with paperwork, and make sure they are happy till possession. Key Responsibilities: Call and welcome customers after booking Help with documents like agreement, allotment letter, etc. Give updates about construction and project status Solve customer issues by coordinating with internal teams Help in handover and possession process Ask for feedback and promote referral offers Job Types: Full-time, Permanent Schedule: Day shift Work Location: In person,