CUSTOMER REPRESENTATIVE EXECUTIVE Tata Capital
Tata Capital
Office Location
Full Time
Experience: 0 - 0 years required
Pay:
Salary Information not included
Type: Full Time
Location: Karnataka
Skills: Customer satisfaction, Customer Support, Customer Service, Effective Communication, Customer experience, Strong Interpersonal Skills, Conflict resolution, Problemsolving, Multitasking, Prioritization
About Tata Capital
Tata Capital Limited ("TCL"), the flagship financial services company of the Tata Group, is a subsidiary of Tata Sons Private Limited and is registered with the Reserve Bank of India as a Systemically Important Non-Deposit Accepting Core Investment Company ("CIC").
Tata Capital and its subsidiaries are engaged in providing/supplying a wide array of services/products in the financial services sector and operates across various areas of business: Commercial Finance, Consumer Loans, Wealth Services and distribution and marketing of Tata Cards.
Job Description
As a Customer Representative Executive at Tata Capital Limited, a subsidiary of Tata Sons Limited, your role will involve ensuring customer satisfaction, providing customer support, and delivering exceptional customer service on a day-to-day basis. You will be based on-site in Bengaluru, catering to retail, corporate, and institutional customers across various business areas. Your responsibilities will include engaging with customers to understand and address their needs effectively. Strong interpersonal skills, problem-solving abilities, and conflict resolution skills will be essential to excel in this role. Additionally, you will be required to demonstrate effective communication and prioritize tasks to meet the diverse financial needs of our customers. Qualifications for this position include customer satisfaction, customer support, and customer service skills. Experience in the financial services industry would be advantageous. A Bachelor's degree or PUC qualification is preferred for this full-time role. Join our team at Tata Capital and contribute to our commitment to providing top-notch financial services to our valued customers.,