Customer Relationship Manager VirtualTeam Finserv
VirtualTeam Finserv
Office Location
Full Time
Experience: 0 - 0 years required
Pay: INR 100000 - INR 200000 /year
Type: Full Time
Location: Delhi
Skills: Pressure Handling, Customer relationship, Negotiation skills, Communication, Target Achievement, convincing power
About VirtualTeam Finserv
Job Description
Responsibilities for Relationship executive : banking debt collection and recovery - UAE Process
Contacting Debtors: Reach out to debtors via phone, email, or mail to discuss overdue payments and negotiate repayment plans.
Negotiation: Utilize negotiation skills to agree on suitable payment arrangements and deadlines, while considering the debtor's financial situation and the organization's policies.
Maintaining Records: Maintain accurate records of all communications, payment commitments, and any changes made to payment plans.
Compliance: Ensure all debt collection activities comply with relevant regulations and company policies. This includes understanding and following fair debt collection practices.
Research and Investigation: Conduct research and investigations to locate debtors who have become unresponsive or are difficult to reach.
Communication: Collaborate with other departments within the organization, such as legal or finance departments, to escalate complex cases or seek guidance on legal matters.
Reporting: Generate reports on debt recovery activities, providing updates on progress, challenges, and successes to the management team.