Customer Relations Specialist Staff India Consultancy

About Staff India Consultancy

Job Description

As a customer service representative, you will be responsible for responding to customer inquiries via phone, email, or chat in a prompt and professional manner. Your role will involve resolving customer complaints and issues efficiently to ensure customer satisfaction. Additionally, you will provide customers with accurate product or service information and may be required to upsell or cross-sell products/services to meet sales targets. Collaboration with internal teams will be essential to address customer needs effectively. This full-time, permanent position offers benefits including health insurance, paid sick time, and Provident Fund. The work schedule entails day shift or morning shift, and the work location is in person. If you are passionate about customer service and have excellent communication skills, we invite you to join our team and contribute to our sales and customer satisfaction goals.,