Customer Relations Manager SteelEdge India Private Limited
SteelEdge India Private Limited
Office Location
Full Time
Experience: 3 - 3 years required
Pay:
Salary Information not included
Type: Full Time
Location: All India
Skills: Marketing campaigns, Crm Systems, Customer data analysis, Customer Complaints Handling, Retention Campaigns, Customer Experience Improvement
About SteelEdge India Private Limited
Job Description
Collecting and analyzing customer data Using CRM systems to manage relationships Developing new ways to meet customers needs Handling customer complaints Overseeing the interactions between customers and key team members, such as Customer Service Representatives Creating and executing retention campaigns Developing marketing campaigns to attract new customers Collaborating with sales, marketing, customer service and operations teams to improve the customer experience Job Types: Full-time, Permanent Benefits: Cell phone reimbursement Health insurance Paid sick time Paid time off Schedule: Day shift Yearly bonus Work Location: In person,