Customer Relation Executive Aman Kia
Aman Kia
Office Location
Full Time
Experience: 1 - 1 years required
Pay:
Salary Information not included
Type: Full Time
Location: Maharashtra
Skills: Customer Relations, Performance Analysis, Issue resolution, Leadership, People Management, Customer Complaints Handling, Operations analysis, Customer service improvement, sales events participation, Promotional Activities
About Aman Kia
Job Description
Location: Wakad, Hinjewadi Full time : On site Company Name: Aman Kia Roles: Our growing company is looking to fill the role of customer relations executive. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume. Responsibilities: Implement processes for consistent team handling of customer complaints Analyzes and reports performance data on customer escalation trends and business improvement plans Proactively identifies issues and implements plans to resolve them Partners with cross-functional leaders to isolate and resolve systemic issues based on customer and employee feedback Provides customer experience leadership with regard to all facets of operations analysis, performance management, and people leadership Plans, develops, and administers customer service improvement programs in alignment with company objectives- Implements company policy, procedures, standards, and goals Conducts regular meetings with ECR Supervisors and Professionals to maintain two-way communication and achievement of departmental objectives Assist and participate in sales events such as roadshows and education fairs other promotional activities to support in promoting and marketing INTI programs Experience: 1 year(Preferred) Plz contact on amankia0092@gmail.com or 9699724769 Job Type: Full-time Benefits: Commuter assistance Leave encashment Provident Fund Schedule: Day shift Language: English (Preferred) Work Location: In person Expected Start Date: 15/03/2025,