Customer Relation Executive V support Solutions

About V Support Solutions

Job Description

Job Title :Customer Relation Executive Gender;Female Job Location :Coimbatore No of Openings : 1 Qualification ;Any Degree or Relevant field Experience :2 to 5 yrs of Experience Salary ;20K TO 25K (Negotiable for the right candidate) Job Description; Manage incoming phone calls Generate sales leads Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid, and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines, and policies Take the extra mile to engage customers Requirements and skills Proven customer support experience or experience as a sales and customer representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems, documentation, and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively University/college degree is an asset Familiarity with office software and phone systems a plus Previous experience, especially in particular industry, preferred Any other duties and responsibilities assigned by the management from time to time. Must be a graduate with previous sales and customer relations Interested Candidates Send Your Profiles To murugesh@vsupportsolutions.in Reach Us At : 8220014457 Job Category: Customer Relation Executive Job Type: Full Time Job Location: coimbatore Industry: FMCD,