Customer Onboarding Executive - Voice / Blended Magnum Group
Magnum Group
Office Location
Full Time
Experience: 0 - 31 years required
Pay: INR 10000 - INR 23000 /Month
Type: Full Time
Location: Chinar Fortune City, Bhopal, Madhya Pradesh, India Chinar Fortune City, Bhopal
Skills: General Skills, Communication, Teamwork
About Magnum Group
Job Description
Hiring For M-Pocket Onboarding (Voice Process)
Job Highlights:
Designation: Customer Support Associate
CTC: 13000/- Per Month
Incentive: 10,000
Languages: Hindi-English
Qualification: 12th pass/Graduate and above
Gender: Both
Job Benefits: PF + ESIC
Training Period: 5k Stipend (30 DAYS)
Location: Bhopal
Job Description:
? Answer incoming calls & out-going calls from customers with inquiries on product orders.
? Analyze customer issues and assist in resolving within the required timeframe.
? Coordinate with customers and ensure appropriate questioning to identify issues.
? Manage all customer inquiries and summarize to present to management.
? Administer and prioritize customer tasks and ensure achievement of all deadlines within the required timeframe.
? Maintain accuracy of all data and verify the same for all customer services.
? Proven customer service/support experience.
? Excellent communication and presentation skills.
*Requirements:
? Clarity of speech and thought is expected with basic computer knowledge.
? Ready for rotational shifts & rotational week offs.
? Immediate joiners Preferred.
Regards,
HR Executive
Sanjhi Jain
Magnum Group
Interested candidate can contact on 9303299754.