Customer Onboarding Associate Corpay

About Corpay

Job Description

Your role Position created via EIB What You'll Be Doing What We Need How We Work Assigned workspace in Nagpur, India office Company-issued equipment Formal, hands-on training Other benefits as may be determined by Nagpur office management Roles & Responsibilities Assist new customers with onboarding, API integrations, and software setup. Ensure customer data is correctly mapped and imported into the ERP/accounting system. Conduct product demos and training for new users. Work with cross-functional teams to improve onboarding efficiency. Monitor customer engagement and address adoption challenges. Qualifications & Skills Bachelor's degree in Business, Finance, or related field. 1-3 years of experience in customer onboarding, support, or client relations. Experience with ERP/accounting software (NetSuite, SAP, QuickBooks, Xero). CRM & Support tools experience (Salesforce, Zendesk, HubSpot). Strong problem-solving and communication skills. Key Attributes of the Ideal Candidate Customer-focused mindset Strong problem-solving ability Ability to handle multiple priorities Strong relationship management skills Benefits Competitive salary package Career growth opportunities Exposure to global clients Health insurance and flexible work options Our Company & Purpose We embrace a culture grounded in five key values: integrity, collaboration, innovation, execution and people. These values offer you the opportunity to thrive & grow through career development, volunteer, community, and wellness initiatives. This allows you to create a balance between professional goals and personal achievement. Equal Opportunity/Affirmative Action Employer ,