Customer Engagement Specialist (4 To 9 Years) Maatrom HR Solution

  • company name Maatrom HR Solution
  • working location Office Location
  • job type Full Time

Experience: 3 - 3 years required

Pay:

Salary Information not included

Type: Full Time

Location: Chennai

Skills: MSOffice, Written, Oral communication, English proficiency, Computer usage

About Maatrom HR Solution

Job Description

Role - Customer Engagement Specialist Experience - 3 to 8 Years Location - Besant Nagar, Chennai (WFO) (Preferred Field - Construction, Real Estate, Interior Design, Architectural Design) Job Roles: Skills : MS-Office, Written and Oral Communication, GOOD English and being computer usage savvy Age No bar Gender No bar Religion dont care! Office Duration : 6 days a week currently Job Description: CUSTOMER ENGAGEMENT EXECUTIVE/MANAGER Responsible & RESPONSIVE in Primary Customer Connect & Individual Engagement Experience Customer Follow-ups & CAMPAIGNS with Value Based Interaction Making Demos/Presentation & Solution Offering Explanation MAKE PROGRESS in Staging/Developing Customers from one Stage/Phase of Interaction to the NEXT STAGE Consistently with FOCUS on Helping them to Achieve Successful Outcomes Is Able to SUCCESSFULLY Uphold / Position / Engage / Interact to the Requirement of MAKING Customer Engagement with planned PRICING/Fees Models & Revenue Objectives of Company Proposal Making & Independent Communication with Customers for Requisite Documentation Experience in MS-Office & Manage Verbal/Written Communication This is a CUSTOMER ACQUISITION & REVENUE GENERATION ROLE with SALES Engagement being the priority expectation for Customers Job Roles: Handholding & Supporting Customers through the Entire Journey of Sales Engagement in their Plans/Requirement Regular Interaction/Communication & Messaging to Customers Involving Calls / Emails / Messaging / Meetings / Presentations Providing Information Value to Customer Families for Making Homes/Residences FollowThrough All Outreach Plans/Campaigns Following-up & Co-ordinating with all Teams across Internal & External Stakeholders to Ensure Customer Success Manage Brand Expectation & Customer Experience Objectives Ensure Appreciation/Enhancement of Customer Investment (Prices, thereof) Yaswanth yaswanth@maatromhrservices.com 8939830742 Job Types: Full-time, Permanent Schedule: Day shift Morning shift Work Location: In person,