Customer Care- Tech Support Extra Mile Management Consultant LLP

About Extra Mile Management Consultant LLP

Job Description

Job Title: Customer Care -Tech Support Location: Bhubaneswar, Orissa Experience: 2 to 4 years Salary: 3-5 LPA Industry preferred- BPO/Call Centre Job Description: We are hiring for 100+ Technical Customer Support roles across various IT support processes. The ideal candidates should have strong IT troubleshooting skills, excellent customer handling abilities, and fluent English communication. The role requires working in rotational/night shifts as per process requirements. Key Responsibilities: Provide technical support and troubleshoot IT-related issues for customers. Handle customer queries professionally and efficiently. Ensure prompt resolution of technical problems via phone, email, or chat. Follow standard operating procedures and escalate complex issues when necessary. Requirements: Prior experience in technical support/customer handling is mandatory. Strong knowledge of IT troubleshooting and problem-solving. Excellent English communication skills (verbal & written). Willingness to work in rotational/night shifts. Immediate joiners preferred. Interview Process: Virtual first round Final face-to-face interview (depending on location) If interested, apply now! Job Type: Full-time Schedule: Night shift Rotational shift Ability to commute/relocate: Bhubaneswar, Orissa: Reliably commute or planning to relocate before starting work (Required) Experience: Technical Customer Support: 2 years (Required) Language: English (Required) Location: Bhubaneswar, Orissa (Required) Work Location: In person,