Customer Care Representative JDM CONSULTANCY

About JDM CONSULTANCY

Job Description

Dear Candidate,

We have Urgent Hiring in Customer Service International for Following Companies : 

Teleperformance,  IGT Solutions,  Majorel , Telus International and Concentrix

 

Process : Voice/ Non Voice/ Email /Chat/ Blended /Backend

 

 Roles and Responsibilities :

_Conducting customer satisfaction surveys to understand what areas of the company's services need improvements

_Catering to customer queries and diverting the same to the relevant department for a more advanced form of query resolution

_Dealing with customer issues and churning out an easy-to-follow solution

_Helping customers choose the right product for their requirements and budget

_Handling customer concerns and complaints in a timely manner

_Establishing a positive rapport with all clients and customers in person or via phone

_Interacting with customers to ensure they have a desirable and shareable experience

 

Job Details : 

Designation : Customer Service Representative

Process : International Customer Service

Location : Gurugram/Noida 

Free Transport:  Both Side 

Free Meal

5 Days Working

• Package : upto 45,000 CTC PM+ Incentives + Bonus + Perks + Transport (*Depends on the Experience)

 

Eligibility :

_Must have Good Communication Skills

_Grad/UG with Minimum 6 months of BPO Experience Can Apply

_Immediate Joiner

_Must Know MS Word, MS Excel and Basic Computer Knowledge

_Must possess the ability to work and research/ resolve issues independently

 

Interested Candidates Can Send their Resume on jdmconsultancy85@gmail.com

or

Send Resume at Below No.

HR  - 8700208296

 

 JDM Consultancy 

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