Customer Care Executive NOBROKER TECHNOLOGIES SOLUTIONS PRIVATE LIMITED
NOBROKER TECHNOLOGIES SOLUTIONS PRIVATE LIMITED
Office Location
Full Time
Experience: 0 - 31 years required
Pay: INR 15000 - INR 35000 /Month
Type: Full Time
Location: Bren Mercury, Sarjapur Main Rd, Kaikondrahalli, Bengaluru, Karnataka 560035, India Ambalipura, Bengaluru
Skills: General Skills, Communication, Teamwork
About NOBROKER TECHNOLOGIES SOLUTIONS PRIVATE LIMITED
Job Description
We are looking for a Voice Process Executive to join our team at Nobroker Technologies Solutions Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ?15000 - ?20000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
- Handle customer calls in a professional and efficient manner
- Address customer queries, concerns, and complaints with a problem-solving approach
- Maintain accurate records of customer interactions and follow-ups
- Provide timely and relevant information to customers to resolve their issues
- Work collaboratively with other teams to escalate and resolve complex issues
- Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 10th Pass and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
If interested contact
HR HARSHIKA SREE
6302255051