Customer Care Executive make me travel

  • company name make me travel
  • working location Office Location
  • job type Full Time

Experience: 1 - 1 years required

Pay:

Salary Information not included

Type: Full Time

Location: Jalandhar

Skills: Basic computer knowledge, Patience, strong communication, Empathy, ProblemSolving Skills, Ability to work in a team, meet deadlines

About Make Me Travel

Job Description

Job Title: Customer Service Representative Location: Make Me Travel, Jalandhar Job Description: We are looking for a Customer Service Representative to join our team in Jalandhar. The ideal candidate will handle customer inquiries, resolve issues, and ensure a smooth travel experience for our clients. Key Responsibilities: Handle inbound/outbound calls and emails Assist customers with travel bookings, changes, and cancellations Provide accurate information about tour packages and services Resolve customer complaints with a positive attitude Maintain customer records and follow up as needed Skills Required: Strong communication (English, Hindi, Punjabi preferred) Basic computer knowledge (MS Office, CRM tools) Patience, empathy, and problem-solving skills Ability to work in a team and meet deadlines Qualifications: Minimum 12th pass or graduate Prior experience in customer service or travel industry preferred Job Type: Full-time Schedule: Day shift Language: English (Required) Work Location: In person Speak with the employer +91 9646916111,