Customer Care Advisor 10x Growth Accelerator

About 10x Growth Accelerator

Job Description

Executive (Blended Process - Chat 80% and Call 20%) Process: Flipkart Position Type: Full-Time, Work From Office Salary: Experienced Candidates: 30,000 CTC (In-hand: 26,000) Freshers: 25,000 CTC (In-hand: 19,000) Roles and Responsibilities: - Handle customer inquiries and issues through both voice and chat support. - Provide exceptional customer service to ensure satisfaction and resolve concerns. - Communicate effectively in English and Hindi, maintaining a professional tone. - Accurately document customer interactions and escalate complex issues as necessary. - Adapt to varied customer interactions in a fast-paced environment. Requirements: Skills: Excellent communication in English and Hindi; clear voice; pass Versant-4 or equivalent. Qualification: Graduation in any field. Experience: Freshers or experienced Versanr score: versant 5 is needed Additional Information: Work Location: Noida sector - 62 (Will share soon the exact location) Shift Timings: Rotational Shift Training: 7 Days Interview is Walk -in Job Types: Full-time, Permanent Benefits: Health insurance Provident Fund Schedule: Day shift Performance bonus Education: Bachelor's (Required) Experience: Technical support: 1 year (Preferred) total work: 1 year (Required) Customer service: 1 year (Required) Language: English (Required) Work Location: In person,