Customer Advisor AdvantageClub.ai
AdvantageClub.ai
Office Location
Full Time
Experience: 1 - 1 years required
Pay:
Salary Information not included
Type: Full Time
Location: Haryana
Skills: Customer contact, Customer Support, Client Counseling, Excellent communication, Strong problemsolving abilities, Ability to work well in a team, Knowledge of employee engagement practices
About AdvantageClub.ai
Job Description
Company Description AdvantageClub.ai is an AI-powered employee engagement and rewards platform that offers rewards and recognition, flexible benefits, sales incentives, customer loyalty, wellness, surveys, moments that matter, and communities on a single platform. With over 6 million users, a presence in over 100+ countries, 1000+ clients, and 10,000+ brand options, AdvantageClub.ai facilitates employee engagement through digitization of R&R policies. Established in 2016, the company is headquartered in San Francisco and founded by UCLA postgraduates Sourabh Deorah and Smiti Bhatt Deorah. Role Description This is a full-time on-site Customer Advisor role located in Gurugram. The Customer Advisor will be responsible for managing customer satisfaction, customer contact, client counseling, communication, and customer support on a daily basis. Qualifications Customer Contact, Client Counseling, and Customer Support skills Excellent communication skills Strong problem-solving abilities Previous experience in customer service or client management Ability to work well in a team Knowledge of employee engagement practices is a plus Bachelor's degree in Business Administration or related field,