CSR - Customer Service Representative VOC Automotive Inida Pvt Ltd

  • company name VOC Automotive Inida Pvt Ltd
  • working location Office Location
  • job type Full Time

Experience: 0 - 0 years required

Pay:

Salary Information not included

Type: Full Time

Location: Karnataka

Skills: Customer Relations, Customer satisfaction, relationship building, Product Knowledge, Customer Service, Record Keeping, Interpersonal Skills, Problem Solving, customer interactions, Inquiry Handling, Fastpaced Environment

About VOC Automotive Inida Pvt Ltd

Job Description

VOC Automotive India Pvt. Ltd. is looking for a dynamic Customer Relation Executive to join our team. The ideal candidate will be responsible for handling customer interactions, addressing inquiries, and ensuring excellent customer satisfaction. Key Responsibilities: Manage and resolve customer queries efficiently via calls, emails, and in-person interactions. Build and maintain strong customer relationships to enhance brand loyalty. Provide product/service information and assist in resolving customer concerns. Collaborate with internal teams to ensure smooth customer service operations. Maintain accurate records of customer interactions and feedback. Assist in service, post-sales support and follow-ups. Requirements: Minimum Bachelors degree or Diploma in any field. Freshers & experienced candidates are welcome to apply. Strong communication and interpersonal skills. Customer-focused mindset with problem-solving abilities. Ability to work in a fast-paced environment. Join us and be a part of a growing team in the automotive industry! Job Types: Full-time, Fresher Benefits: Cell phone reimbursement Schedule: Day shift Language: English (Preferred) Hindi (Preferred) Tamil (Preferred) Malayalam (Preferred) Telugu (Preferred) Work Location: In person,