CSA Healthcare - Life Science Firstsource

About Firstsource

Job Description

About About Firstsource Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes. We are trusted brand custodians and long-term partners to 100+ leading brands with presence in the US, UK, Philippines, and India. Our rightshore delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals. Our clientele includes Fortune 500 and FTSE 100 companies Job Title: Senior CSA Grade: H1 Job Category: Associate Function/ Department: Operations Reporting to: Team Lead Responsibilities Roles & Responsibilities (Indicative not exhaustive) Good knowledge of Durable Medical equipment related terminology and functionality Deep experience in the healthcare, life sciences, or medical technology industry Experience obtaining, reviewing, and collating information from a variety of sources, particularly related to medical devices/medical equipment clinical trials. Understanding of FDA regulatory clearance pathways. Key Results Production, Quality Shift and reporting adherence Process knowledge Role Holder Profile D. Corporate Values Preferred educational qualifications: B.E/B.Tech/M.Tech/M.E - Biomedical Engineer /Medical Electronics/Biotechnology Preferred work experience: 6 Months to 2 years Skills and Competencies Functional / Technical: Excellent English verbal and written communication skills Excellent comprehension and organizational skills Ability to work independently, multi-task, and employ a systematic approach to work tasks,