Cruise Operations Singh Consultancy
Singh Consultancy
Office Location
Full Time
Experience: 13 - 13 years required
Pay: INR 50000 - INR 50000 /Month
Type: Full Time
Location: Haryana
Skills: Customer Service, Coordination, Ticketing, Documentation, Sales Support, Record Keeping, Problem Solving, Communication skills, MS Office, CRM, Cruise Operations
About Singh Consultancy
Job Description
Role Description We are looking for a detail-oriented and experienced Cruise Operations Executive to manage end-to-end cruise booking processes and ensure smooth coordination with clients, cruise lines, and internal teams. The ideal candidate will have prior experience in cruise operations with a customer-centric approach. Key Responsibilities: Handle cruise bookings, amendments, reissues, and cancellations Coordinate with cruise lines, clients, and vendors for confirmations and special requests Ensure timely issuance of tickets, vouchers, and relevant documentation Provide accurate cruise options, fare quotes, and itinerary information to clients Assist in pre- and post-sales support related to cruise travel Maintain updated records of all bookings and client interactions Resolve customer queries and booking-related issues professionally Requirements: 13 years of experience in cruise or travel operations Knowledge of cruise products, booking platforms, and policies Strong communication and coordination skills Attention to detail and ability to manage multiple bookings simultaneously Proficiency in MS Office and basic CRM tools Location: Gurugram, Haryana Budget: up to 55k,