CRM(Telesales/customer Support) DG Consulting
DG Consulting
Office Location
Full Time
Experience: 2 - 2 years required
Pay:
Salary Information not included
Type: Full Time
Location: All India
Skills: Analytical skills, Interpersonal Skills, strong communication, Sales skills, Customer Relationship Management CRM, Project management abilities, CustomerCentric Mindset
About DG Consulting
Job Description
Role Description This is a full-time on-site role for a CRM (Telesales/Customer Support) professional located in South Delhi. The daily responsibilities include managing customer relationships through CRM systems, handling customer inquiries and concerns, providing exceptional telesales support, and engaging in proactive client communication. The role also involves coordinating with internal teams to ensure customer satisfaction and project management activities to streamline customer support operations. Qualifications * Strong Communication and Sales skills Experience in Customer Relationship Management (CRM) Analytical Skills to assess customer needs and feedback Project Management abilities for efficient task coordination Excellent interpersonal skills and a customer-centric mindset Ability to work effectively on-site with the South Delhi team Bachelor's degree in Business, Communications, or a related field Previous experience in telesales or customer support is a plus,