CRM Technical Consultant Hinduja Tech Limited

About Hinduja Tech Limited

Hinduja Tech is an integrated provider of Product Engineering and Digital Technologies for the automotive industry. Hinduja Tech, headquartered in Chennai, is recognised for its Frugal Engineering approach to delivering award-winning vehicle programmes for emerging markets by compressing the barriers of cost, quality, and time. Hinduja Tech is a subsidiary of the more than 100-year-old global conglomerate Hinduja Group (www.hindujagroup.com). We have decades of automotive product development expertise in our DNA, and we provide complete vehicle and powertrain development services from concept to SOP. Hinduja Tech has pioneered the automotive product co-development for emerging economies using its unique paradigm EngiNEAR with a strong emphasis on "zero-based design to cost process" and our engineering teams have rapidly delivered several award-winning vehicle programmes to its OEM clients in the emerging economies at reasonable prices. Our 40+ Fortune 100 clients include Global OEMs and Tier 1, 2 Suppliers in Asia, Europe, the United Kingdom, and the United States. Hinduja Tech offers digitalization and digital solutions through the automotive product development and manufacturing processes to analyse data for revealing useful patterns and insights for better decision making, such as controlling warranty costs or enhancing product reliability, by leveraging its domain expertise and understanding of technologies. In addition, Hinduja Tech assists automotive companies in automating their enterprise and supply chain using the SAP solution suite.

Job Description

As a CRM Technical Consultant at Hinduja Tech in Chennai, you will be responsible for leveraging your expertise in CRM systems to deliver top-tier solutions for clients. With a focus on implementing, customizing, and supporting CRM solutions, you will ensure alignment with business objectives. Your role will involve collaborating with cross-functional teams to design and implement technical solutions that effectively meet client requirements. You should have a minimum of 5+ years of experience and possess core ABAP skills, including all RICEF subjects. Hands-on experience in Web-Dynpro is essential, and desirable experience in ALE-Idocs, Workflow, CDS views, AMDP, and Odata services will be beneficial. Experience in migration projects from ECC to S/4 HANA is highly preferred. Your responsibilities will include customizing CRM systems through programming, integrating with other enterprise applications, and conducting thorough testing to ensure functionality and user acceptance. You will provide technical support and troubleshooting for CRM issues, actively participate in client meetings to understand their needs, and suggest enhancements. Additionally, maintaining up-to-date documentation of CRM configurations and enhancements, as well as continuously improving CRM systems by incorporating new technologies and methodologies, will be part of your role.,