CRM Manager Jewellery Arya Gold & Diamond
Arya Gold & Diamond
Office Location
Full Time
Experience: 3 - 3 years required
Pay:
Salary Information not included
Type: Full Time
Location: Maharashtra
Skills: Interpersonal Skills, Communication skills, Microsoft Applications, Product Knowledge, leadership skills
About Arya Gold & Diamond
Job Description
Customer Relationship Manager Responsibilities: Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest products in order to increase sales. Meeting with managers in the organization to plan strategically. Expanding the customer base by upselling and cross-selling. Understanding key customer individual needs and addressing these. Conducting business reviews using CRM programs. Knowing your competition and strategizing accordingly. Customer Relationship Manager Requirements: A bachelors degree in administration or a related field. A minimum of 3 years experience. Excellent interpersonal and communication skills. Proficient in all Microsoft applications. Superior product knowledge. A team player with leadership skills. Maintain a positive attitude focused on customer satisfaction. Job Types: Full-time, Permanent Benefits: Health insurance Life insurance Provident Fund Schedule: Day shift Performance bonus Ability to commute/relocate: Nearby Bus Stop: Akruti Center, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Experience: total work: 4 years (Preferred) Work Location: In person,