CRM IT Project Manager CBSL Aarushi Infotech

About Aarushi Infotech

Job Description

About The Role We are seeking an experienced Project Manager with a strong technology background to lead the delivery of large-scale development projects, specifically focusing on CRM implementations. The ideal candidate will have a proven track record in managing complex, cross-functional technology initiatives, ensuring timely delivery, stakeholder satisfaction, and adherence to budget and quality standards. Key Responsibilities Project Planning: Develop and manage detailed project plans, allocate resources effectively, and ensure timely delivery within budget. Team Management: Lead and coordinate cross-functional teams including developers, QA, business analysts, and external vendors to drive project success. CRM Implementation: Oversee the end-to-end implementation of CRM solutions (e.g., Salesforce, Microsoft Dynamics), aligning system capabilities with business needs. Risk Management: Identify, evaluate, and mitigate project risks through proactive planning and contingency strategies. Stakeholder Management: Maintain regular communication with project sponsors, business users, and senior leadership to report progress, manage expectations, and handle change requests. Quality Assurance: Ensure project deliverables meet quality standards through ongoing reviews, documentation checks, and testing oversight. Budgeting and Cost Control: Monitor and control project budgets, ensuring accurate tracking of expenses and managing variances proactively. Requirements Education: Bachelors degree in Computer Science, Information Technology, or a related field. Experience: 710 years of project management experience, with a focus on technology-driven projects, preferably involving CRM platforms. Certifications: PMP, PRINCE2, or equivalent project management certification. Skills: Expertise in project management methodologies: Agile, Waterfall, or Hybrid. Strong knowledge of CRM platforms like Salesforce or Microsoft Dynamics. Solid understanding of SDLC, software deployment processes, and QA practices. Leadership: Proven ability to lead teams, drive decisions, and deliver under pressure in a collaborative and fast-paced environment. Nice To Have Experience with cloud platforms (AWS, Azure, Google Cloud). Understanding of DevOps tools and practices (e.g., Jenkins, Docker, CI/CD pipelines). Background in business analysis, including requirements gathering and functional documentation. Skills: microsoft dynamics,cloud platforms,software development life cycle,crm implementation,salesforce,leadership,it project & program management,business analysis,project management,stakeholder management,risk management,managing large scale projects,