CRM - Fresher CSAPL
CSAPL
Office Location
Full Time
Experience: 0 - 0 years required
Pay:
Salary Information not included
Type: Full Time
Location: Maharashtra
Skills: Customer Relationship Management, Client relationship, Upselling, problem resolution, Data Analysis, collaboration, Training, Monitoring, Reporting, Crossselling
About CSAPL
Job Description
CRM JD Customer Relationship Manager Developing and implementing strategies to improve customer satisfaction and retention. Building and maintaining strong relationships with key clients. Identifying opportunities for upselling or cross-selling products and services. Resolving customer complaints and issues in a timely and satisfactory manner. Analyzing customer data and feedback to identify trends and areas for improvement. Collaborating with sales, marketing, and other teams to ensure a seamless customer experience. Training and supporting staff to ensure a customer-centric approach across the organization. Monitoring and reporting on key performance indicators related to customer satisfaction and retention. Staying informed about industry trends and best practices in customer relationship management.,