CRM Data Analyst And Administrator Marketing Talent500

About Talent500

Job Description

As a HubSpot CRM Administrator at Smith + Howard, you will be responsible for managing and optimizing our HubSpot CRM system. Your role will involve integrating and consolidating three separate CRM platforms into a unified system, ensuring data integrity, and working closely with cross-functional teams to achieve a seamless transition. Your proactive and analytical approach will be crucial in supporting business teams with actionable insights and process improvements. Key Responsibilities: CRM Administration & Management: - Serve as the primary administrator for HubSpot, ensuring optimal performance and user adoption. - Customize HubSpot modules to align with organizational needs. - Manage user roles, permissions, and access controls to maintain security and workflows. - Implement governance policies to maintain data quality. Automation & Workflow Optimization: - Design and implement automated workflows to streamline operations. - Create custom properties, pipelines, workflows, reports, and dashboards. - Develop email sequences, templates, and automation rules for marketing campaigns. Reporting & Analytics: - Build dashboards and reports to provide insights on sales performance and customer engagement. - Monitor key performance indicators and recommend improvements. - Conduct audits of CRM data and processes for optimization. User Support & Training: - Provide technical support and training for HubSpot users. - Stay updated on best practices and emerging CRM trends. Integration & Migration: - Support the consolidation of CRM systems into HubSpot with minimal disruption. - Work with stakeholders to define integration requirements and migration strategies. - Develop testing plans for migrated data to ensure a smooth transition. Qualifications & Experience: - 3-6 years of experience in HubSpot CRM or similar CRM administration. - Proficiency in CRM data management and segmentation. - Strong analytical and problem-solving skills. - Excellent communication and interpersonal skills. Preferred Skills: - HubSpot certifications. - Bachelor's degree in Business, Marketing, or Information Technology. - Familiarity with customer journey mapping and sales process optimization. Location & Work Mode: - Location: Bengaluru (In-office). - Working Hours: Flexible to collaborate with global teams. Join us at Smith + Howard for the opportunity to work in a dynamic company with a strong CRM strategy, shape sales and marketing processes, and work on cutting-edge automation projects with growth opportunities and learning support.,