CRM And Design Consultant Zinoti
Zinoti
Office Location
Full Time
Experience: 3 - 3 years required
Pay:
Salary Information not included
Type: Full Time
Location: Karnataka
Skills: CRM strategy, CRM management, Customer engagement, Customer Retention, Customer Acquisition, Segmentation, Reporting, Marketing campaigns, Training, User Interface Design, Dashboards, wireframes, Usability Testing, Analytical skills, Sales, Consulting, Communication skills, Interpersonal Skills, Teamwork, Interior Design, Architecture, Crm Systems, Data Accuracy, Customer Behavior Analysis, prototypes, visual designs, business process knowledge
About Zinoti
Job Description
Company Description At Zinoti, we specialize in providing bespoke design solutions to turn your vision into stunning reality. Our team of skilled designers and execution team of over 150 workers ensure that every design is executed with perfection. Our in-house experts cover a range of specialties from carpentry to electrical work, allowing us to bring any design to life with ease and great workmanship. Role Description CRM Strategy and Management: Develop and implement CRM strategies to improve customer engagement, retention, and acquisition. Oversee the design and maintenance of CRM systems, ensuring they align with the organizations goals. Ensure CRM data accuracy, segmentation, and reporting. Analyze customer behavior and trends to identify opportunities for improvement. Collaborate with marketing teams to align CRM strategies with marketing campaigns. Provide training and support to staff on CRM best practices and usage. Design Consultation: Work with the design team to create user-centric and aesthetically appealing CRM interfaces, dashboards, and reports. Ensure that CRM and other digital platforms provide an excellent user experience Design and develop wireframes, prototypes, and visual designs for CRM system enhancements. Conduct regular usability testing and implement feedback for continuous improvement of design processes. Provide recommendations on improving design processes for seamless customer interaction with CRM tools. Qualifications Analytical Skills and Business Process knowledge Sales and Consulting experience Strong communication and interpersonal skills Ability to work well in a team environment Experience in interior design or architecture is a plus Bachelor's degree in Business Administration or related field,