Credit Collections Analyst HCLTech
HCLTech
Office Location
Full Time
Experience: 1 - 1 years required
Pay:
Salary Information not included
Type: Full Time
Location: Maharashtra
Skills: Sales, Customer Service, Escalate unresolved issues, Reconciling customer accounts, Manage customer accounts, Analyze aging reports, Coordinate with billing, Monitor credit limits, Collaborate with credit control, Legal Teams, Drive reduction in DSO, Mentor junior analysts, Present collection performance insights, ERPCollections Tool Familiarity
About HCLTech
Job Description
Job Title: Collections Analyst / Senior Analyst / Lead Analyst Job Location: Nagpur, Maharashtra Experience: 1 to 6 years Escalate unresolved or complex issues to senior team members. Assist in reconciling customer accounts with the cash application team. Manage a portfolio of customer accounts and ensure timely collections. Analyze aging reports and prioritize collection efforts based on risk. Coordinate with billing, sales, and customer service to resolve disputes. Monitor credit limits and flag high-risk accounts for review. Handle escalated accounts and high-value customers with complex issues. Collaborate with credit control and legal teams for risk mitigation. Drive reduction in DSO (Days Sales Outstanding) and bad debt. Mentor junior analysts and support their development. Present collection performance insights to leadership. ERP/Collections Tool Familiarity: Basic knowledge of systems like SAP, Oracle, or GetPaid.,